Sex Doll FAQs
❓ Sex Doll FAQs – Your Questions, Answered by MyDollX
Whether you’re new to sex dolls or looking to upgrade, it’s normal to have questions. Below sex doll faq we answer the most commonly asked ones about our dolls, delivery, materials, customization, and more. If your question isn’t listed here, feel free to contact our support team at support@mydollx.com — we’re happy to help!
💡 General Questions
Q: Are your dolls legal to buy and own?
Yes. All of our dolls are designed and manufactured for adult use and are legal in most countries. However, we strongly recommend checking your local laws before placing an order.
Q: Are the photos on your website real?
Absolutely. All product photos you see on MyDollX are either taken in our studio or provided directly by our factory. What you see is what you get.
Q: Can I create a fully custom doll?
Yes. We offer extensive customization options, including body type, head, skin tone, eye color, makeup, hair, voice modules, and more. If you need something beyond the listed options, contact us for special requests.
📦 Shipping & Delivery
Q: Do you ship worldwide?
Yes. We offer free discreet shipping to most countries including the U.S., UK, Europe, Canada, and Australia. If your region has restrictions, we’ll notify you before shipping.
Q: Will my package look discreet?
Absolutely. All orders are packed in plain, unbranded cartons with no adult-related markings. Your privacy is our top priority.
Q: How long does delivery take?
- In-stock dolls: 3–7 business days
- Customized dolls: 7–15 business days
We’ll provide tracking once your doll ships.
🧼 Materials & Maintenance
Q: What’s the difference between TPE and silicone?
TPE (Thermoplastic Elastomer) is softer, stretchier, and more affordable, but requires more care. Silicone is firmer, easier to clean, and better for high-heat resistance. Both are body-safe and durable.
Q: Are the dolls easy to clean?
Yes. We provide a care guide with each order. You’ll need warm water, mild soap, a soft cloth, and TPE-safe powder. Internal cleaning tools are included with most models.
Q: Can the doll take a bath?
Yes — for TPE or silicone body (not the head). Do not submerge the neck or any area with electrical components.
🛠️ Functionality & Features
Q: Are the dolls posable?
Yes. All our dolls have a metal skeleton with flexible joints, allowing for realistic posing and movement. Treat joints gently to avoid damage.
Q: Do the dolls come with oral, anal, and vaginal functions?
Yes. Most dolls come with all three usable orifices unless specified otherwise.
Q: Do you offer AI or voice-enabled dolls?
Yes. We offer AI head upgrades with speech interaction, facial recognition, moaning functions, and heating options. These can be selected during customization.
🔄 Orders & Returns
Q: Can I cancel or modify my order?
If your doll hasn’t entered production, yes — contact us ASAP. Once production begins, cancellations or changes may not be possible.
Q: What if my doll arrives damaged?
Please contact us within 48 hours with photos. We’ll work with you to replace or repair the product. We inspect every doll before shipping, but rare issues can occur in transit.
Q: Do you accept returns?
Due to the intimate nature of the product, we cannot accept returns on used or opened dolls. However, we’ll always assist with replacements for damaged or incorrect orders.
💬 Still Have Questions After Sex Doll FAQs?
We’re happy to help!
📧 Email: support@mydollx.com
📦 All orders ship free & discreetly
🕒 Response time: Within 24 hours (Mon–Sat)